Frequently asked questions
Here is our frequently asked questions, find answers below or fill out the contact form at the bottom of the page to get in touch.
General Info
We manufacture toilets, smart toilets, wall hung toilets, wash basins, bathroom cabinets, and bathroom accessories.
Most products are made from high-quality ceramic fired at high temperatures to ensure durability and long service life.
We offer washdown flushing, siphonic flushing, and tornado flushing systems depending on the model.
Yes. Most models include dual-flush systems designed to reduce water consumption.
Our products support floor-mounted installation, wall-hung installation, and countertop installation for basins.
Standard colors include white, matte black, grey, and customized colors depending on product type.
Yes. Our sanitary ware is widely used in hotels, apartments, commercial buildings, and residential projects.
Yes. We offer smart toilets with heated seats, automatic flushing, air drying, UV sterilization, and remote control functions.
Yes. Our products are designed to meet international plumbing and installation standards.
Our sales team can recommend suitable models based on your market requirements, project type, and budget.
General Info
The MOQ typically starts from 100 pieces depending on the product model.
Yes. Sample orders are available for quality inspection before bulk purchasing.
We usually accept T/T bank transfer. Other payment methods can be negotiated.
Yes. Mixed orders are possible depending on quantity and container capacity.
Yes. Trial orders can be arranged for new customers.
Production time usually ranges from 15 to 30 days depending on the order quantity.
Changes may be possible before production starts. Please contact our team as soon as possible.
Yes. Bulk orders usually receive more competitive pricing.
General Info
Yes. We provide OEM services including logo printing and custom packaging.
Yes. Some products support customized color finishes.
Yes. Our engineering team can develop products based on your designs or samples.
Yes. We support private brand production for distributors.
Yes. Custom cartons, labels, and packaging designs are available.
Some models can be adjusted depending on project requirements.
General Info
We support sea freight, air freight, and express shipping depending on order size.
Common trade terms include EXW, FOB, CIF, and sometimes DDP.
Products are packed in reinforced export cartons with internal foam protection.
Yes. Wooden pallets are available for container shipping.
The loading quantity depends on product size and packaging.
Yes. We provide all necessary export documents including invoice, packing list, and bill of lading.
Yes. Mixed container loading is available.
General Info
All products go through strict quality control procedures during production.
Yes. Each product undergoes inspection before packaging and delivery.
Our products can meet CE, ISO9001, CUPC, and WaterMark certification standards.
Yes. Warranty periods depend on product type, typically 3–5 years.
Many models meet international water-saving standards.
Yes. Inspection reports can be provided upon request.